For years, Canadian banks have been some of the most highly regarded financial institutions across the globe. In fact, the World Economic Forum ranked Canada’s banks the soundest in the world for eight consecutive years. But in today’s increasingly competitive marketplace, there has become an enormous pressure on banks to retain current customers and turn those customers into loyal advocates in order to expand their customer base.
Banks are now increasingly exploring ways to innovate their products, services and delivery channels, while also seeking new technologies that can help them reduce costs, reach underserved markets and open up new revenue streams. Finding simpler vehicles by which customers can access account balances, transfer funds, pay bills and learn about additional banking services is becoming vitally important.
By partnering with Ingenico Group, banks can do all of this and more. Using our secure authentication service, financial institutions are able to enhance their customers’ banking experience by making it more personalized, convenient, efficient and secure. Our unmatched experience and payment industry expertise enable us to be true strategic partners to banks across Canada, helping them to identify the right solutions that fit within their business strategy and enabling them to meet their customers’ ever-evolving needs.